8:00 am
REGISTRATION & NETWORKING BREAKFAST: BUILD COMMUNITY CONTACTS
- Start your day off right and connect with digital marketing leaders.
- Get to know your industry peers and colleagues over a delicious breakfast.
- Source practical tips, discuss best practices, and prepare for the day ahead.
8:50 am
OPENING REMARKS FROM THE CHAIRPERSON
Gain insight into today’s sessions so you can get the most out of your conference experience.
9:00 am
CASE STUDY: MARKETING IN THE REGULATORY SPOTLIGHT
Learn What Financial Marketers Need to Know
Gain a clearer understanding of how marketing teams can work more effectively with compliance and risk functions. Learn about when to use caution and what regulatory leaders are thinking. Source practical tips to:
- Bolster your marketing innovation with evolving expectations.
- Master the marketing practices that get the most regulatory attention.
- Navigate the use of personalization, data targeting, and AI within existing regulatory expectations.
Innovate confidently while maintaining the transparency and trust regulators expect.
9:30 am
INDUSTRY EXPERT: DIGITAL EXPERIENCE ACCELERATION
How to Transform Your Financial Services Using Personalization
Learn how to deepen relationships and increase client acquisition while staying competitive. Master integration of management and marketing automation. Develop a blueprint to:
- Blend content and CRM systems to create a consistent, intuitive customer journey.
- Advance impactful solutions by tapping into expertise with leading platforms.
- Harness data and marketing automation to deliver a personalized customer experience.
Achieve a strategic, technology-first approach that optimizes your digital ecosystem, boosts efficiency, and delivers meaningful customer experiences.
10:00 am
PANEL DISCUSSION: STRENGTHENING COMPLIANT MARKETING CAMPAIGNS
How to Drive Marketing Innovation in a Regulated Industry
Learn to structure your teams, processes, and technology to allow innovation without creating compliance and risk friction. Hear from senior marketing leaders with hands-on experience. Gain insights that will help you:
- Advance regulatory requirements as strategic guardrails rather than barriers to marketing innovation.
- Transform internal approval and governance processes to support faster campaign execution.
- Master emerging technologies such as AI and advanced personalization.
Successfully align your marketing innovation with strong governance to transform compliance into a competitive advantage.
10:45 am
REFRESHMENTS BREAK & EXHIBITOR LOUNGE: ATTEND VENDOR DEMOS & CONSULT INDUSTRY EXPERTS
11:15 am
ROUNDTABLE DISCUSSIONS (45 mins)
(Please select one)
Break into smaller groups of approximately 10 industry peers to work through a series of questions and challenges to share knowledge on a particular topic that is most critical to your role and business.
A: DATA-DRIVEN STORYTELLING:
Building a Beloved Brand in a Hated Industry
B: DOING MORE WITH LESS:
Leveraging Existing Resources to Attract More Customers Today
C: HUMAN-CENTRIC BRANDS IN ACTION:
Creating Strategies to Build Trust, Loyalty, and Engagement
D: INSURANCE MARKETING FOR THE DIGITAL AGE:
Building Trust with Today’s Consumers Through Multi-Channel Strategies and Digital Enablement
Led By: Amber Wuollet, Director, Product & Lifecycle Marketing, Cowbell
E: AFFILIATE & PARTNER MARKETING:
Leveraging Relationships to Differentiate Your Brand and Grow Your Customer Base
F: BRAND AS A GROWTH ENGINE:
(Re)launching and Activating Your Brand to Attract New Audiences and Deepen Relationships
12:00 pm
PANEL DISCUSSION: GRASSROOTS MARKETING
How to Create a Winning Home-Grown Marketing Strategy
Learn how to engage with the local community to move beyond digital platforms. Develop a blueprint to:
- Master campaigns that connect with the community and convert into new clients.
- Increase customer loyalty by creating a story that depicts the customer journey.
- Perfect your competitive edge by establishing yourself as the preferred, trusted local partner for financial needs.
Increase your ability to create a regional brand that really connects to the local community and attracts the loyalty of its consumers.
12:30 pm
NDUSTRY EXPERT: THE HIDDEN COST OF INACTION
How to Safeguard Your Growth, Relevance, and Market Share
Learn about the brand, financial, and talent losses that happen when you delay technology upgrades and strategic pivots. Leave with key insights on:
- Increasing revenue leakage and rising acquisition costs tied to outdated marketing and customer-experience models.
- Identifying early warning signs of brand stagnation, digital invisibility, and disengaged talent.
- Perfect a proactive roadmap that prioritizes low-risk, high-impact moves.
Identify and eliminate the hidden costs of inaction so your organization can safeguard growth, relevance, and market share.
1:00 pm
NETWORKING LUNCH & EXHIBITOR LOUNGE: DELVE INTO INDUSTRY CONVERSATIONS
- Meet interesting speakers and pick their brains on the latest industry issues.
- Expand your network and make connections that last beyond the conference.
- Enjoy great food and service while engaging with your marketing colleagues.
2:00 pm
EXHIBITOR LOUNGE VISITS & PRIZE DRAW WINNER ANNOUNCEMENT
- Enjoy exclusive sponsor demos and experience the next level of digital marketing innovation firsthand.
- Meet one-on-one with leading solution providers to discuss organizational hurdles.
- Brainstorm solutions and gain new perspectives and ideas.
2:15 pm
INDUSTRY EXPERT PRESENTATION: HARMONIZE PERSONALIZATION, TRUST, & COMPLIANCE
How to Create Intelligent Customer Experiences
Leverage AI-driven personalization to transform digital touchpoints into a more meaningful engagement. Develop a blueprint to:
- Master secure and compliant hyper-personalized interactions.
- Advance the emotional promise of your brand into every channel.
- Bolster data, technology, and teams to build customer-centric engagement.
Heighten your marketing organization’s ability to align personalization with compliance, transforming digital communications into loyalty-driving experiences.
2:45 pm
PANEL DISCUSSION: FINANCIAL ADVISOR MARKETING
How to Better Drive Sales and Brand Consistency
Discover how to provide advisors with the training, support, and technology needed to drive sales and branding in a crowded market. Adopt best practices to:
- Optimize advisors with branded content, digital platforms, and compliant marketing resources.
- Bolster data-driven personalization and tailored solutions.
- Perfect a culture of continuous learning and collaboration.
Transform your advisor network into a powerful growth engine by uniting brand consistency, marketing innovation, and sales enablement.
3:30 pm
PRESENTATION: THE CONVERGENCE PLAY
Where Digital Payments, Rewards, Marketing, and Brand Activation Become One
Unify your payments strategy, rewards ecosystem, digital marketing, and brand activation efforts. Master the success factors to:
- Optimize payments, rewards, and behavioral data into your marketing engine.
- Advance your rewards strategy directly to your brand promise.
- Heighten omnichannel marketing activation that extends from the payment interaction to personalized digital touchpoints.
- Amplify organizational insights.
Build a brand that is not only trusted but actively used and chosen every day.
4:00 pm
DAY 2: CLOSING REMARKS & END OF SUMMIT
Review the key solutions and takeaways from the conference. Source a summary of action points to implement in your work.
4:15 pm