Frank Acosta

Assistant Vice President, Digital Marketing


All Sessions by Frank Acosta

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Day 1: Oct 8, 2025

4:45 pm

CASE STUDY: MARTECH TRANSFORMATION

Securing Investment and Operational Efficiency to Deliver Tailored Banking Experiences

When customer expectations keep rising, a well-argued martech overhaul can unlock personalization and rapid ROI for banks of any size. Learn how a lean marketing team built the business case, modernized its tech stack, and relaunched a data-driven website, all while improving efficiency and winning executive support. You will walk away with practical advice on:

  • Building a business case for martech and web investments that ties operational efficiency and revenue lift to board-level growth goals.
  • Orchestrating a phased rollout without disrupting day-to-day marketing output.
  • Measuring post-launch impact through engagement lift, conversion rate gains, and reduced manual workload to sustain future funding.

Transform your customer experience and internal operations through a strategic, high-ROI martech upgrade.

Day 2: Oct 9, 2025